Friday, 23 September 2016

Child Protection in Calais

Labour MP Stella Creasy’s amendment to the Immigration Act would result in unaccompanied child refugees at the camp in Calais being treated as potential British citizens, so becoming entitled to child protection action by the British authorities.



The amendment deserves widespread support as a vitally important humanitarian measure.

Put bluntly, the failure of both the British and French governments to ensure the safety and welfare of children in the camp is a disgrace. The issue must be tackled urgently.

Monday, 19 September 2016

Birmingham - it makes my blood boil …

What a load of utter nonsense!! After years and years of creating a toxic and dysfunctional organisation, now faced with insuperable challenges and a uniquely hostile financial climate, Birmingham City Council seems to be considering the option of unloading the whole mess which is their Children’s Department onto their employees, who may be asked to take it on as an outsourced mutual trust.


Outsourcing a mess usually results in just one thing: an outsourced mess. Birmingham should long ago have done the things that would make their Children’s Department work well: such as stopping the blame culture, reducing unnecessary bureaucracy, supporting workers, creating a safe working environment, allocating sufficient resources, creating conditions in which people can learn and develop. They should have focused on children and young people and their needs, not on elaborate and unintelligible reorganisations and changing the signs on the doors of senior managers.


The “we-can’t-run-it-over-to-you” mentality that is implicit in this latest development makes my blood boil. But if I worked for Birmingham Children’s Services it would probably chill it ice cold. I think Birmingham City Council should get its act together and take responsibility for undoing the mess, before they consider divesting themselves of what seems to be a poison chalice.

Wednesday, 31 August 2016

Paperwork

Matt Bee, a social worker writing in the Guardian, persuasively argues that a great deal of paperwork associated with social work with adults is unnecessary.


So too in child protection. There are endless pressures to try to record everything in the hope that one or two small pieces of information may eventually complete the jigsaw of a risk assessment.

Unfortunately trying to protect children is not as simple as completing jigsaw puzzles. There are costs with collecting information as well as benefits. The more you try to garner, the more likely it is that the quality of information will degrade as a hard pressed worker struggles to complete an assessment against the clock. Then there is the problem of how to store, arrange and analyse the information. Too much detail can lead to a ‘data smog’ [1] in which there is chronic ‘information overload’ [2].

The aim has to be collecting the right amount of high quality information to inform the judgement about whether or not a child is safe. And that information has to be coherent and simple enough to communicate easily to others who need to know. Too much irrelevant data can be very distracting and can result in key people not grasping key facts.

Unfortunately, a long-established culture of blaming people who failed to acquire what, with hindsight, appears to be a crucial piece of information about a child has resulted in a widespread fear that everything must be accumulated and recorded. It is not easy to break that cycle. Social workers and their managers need to review continuously how well recording practices, and information storage systems, are serving the needs of children. And they need to be confident about discarding information that does not serve that purpose. Wherever possible, they need to be confident to prune, simplify and make more logical agency records so that less and less unnecessary information is recorded while crucial, safety critical information is made ever easier to access and understand.

Those who design agency recording systems also need to be clear that their responsibilities are to support professional practice by facilitating improved situation awareness and sound decision-making and by enhancing the quality of communication. Information systems should not be judged by how much data they collect; they should be judged by how well they enable effective practice.

Notes

[1] A term coined by David Shenk in his book of that name (Harper Collins, 1997)
[2] See Alvin Toffler’s book, Future Shock (Random House, 1970)