Safer services are not created through more procedures,
rules and regulations. They are created by people who have a constant awareness
of opportunities for error and an insatiable desire to learn ways in which to
practice more safely.
Human factors training has been highly successful for the pilots
who keep you alive while flying you for your holiday on the Costas, or the
surgeons and anaesthetists who keep you alive during your operation. Why not
give it a try in the child protection workplace?
